Who We Are
This website is operated by Embercut Studio, a small business based in Guntur, Andhra Pradesh, India. Our website address is: https://embercutstudio.in. This policy explains what personal information we collect from visitors and customers, how we use it, and the choices you have.
Information We Collect
When you browse our site, we collect basic technical data such as your IP address and browser type through standard website analytics and security tools. When you place an order, we collect your name, shipping and billing address, email address, and phone number so we can process, ship, and support your order. If you contact us directly, we collect the information you choose to share, such as your name, email, and message.
Payments
Payments on this site are processed securely by Razorpay. When you pay by UPI, card, or net banking, your payment details are entered directly into Razorpay’s secure payment page and are not stored on our servers. Please refer to Razorpay’s own privacy policy for details on how they handle your payment information.
Cookies
Our site uses cookies for core functions such as keeping items in your shopping cart and remembering your session while you browse and checkout. If you leave a comment on our site, you may opt in to saving your name, email, and website in a cookie for your convenience on future visits.
Who We Share Your Data With
We share order information with our payment processor (Razorpay) to process payments, and with courier and logistics partners to deliver your order. We do not sell or rent your personal information to third parties for marketing purposes.
How Long We Retain Your Data
We retain order information for as long as needed to fulfil the order and for legitimate business purposes such as accounting, tax, and legal compliance. If you leave a comment, the comment and its metadata are retained indefinitely so we can recognise follow-up comments.
Your Rights
You can request a copy of the personal information we hold about you, ask us to correct inaccurate information, or request that we delete your personal information, subject to any data we are legally required to keep (for example, for tax or accounting records). To make a request, contact us using the details below.
Contact Us
Embercut Studio
Shop No. 306, Sri Vasavi Kanyaka Commercial Complex, Traders Welfare Society, Near Chilakaluripet ‘Y’ Junction, Lalpuram, Guntur, Andhra Pradesh – 522017
Email: hello@embercutstudio.in
Phone: +91 89775 51185